What are the best call center job titles or call center roles for you and your team? I reviewed 95 call center job titles searched for by candidates and employers to find the best titles for you to choose from. This is the latest chapter in Ongig’s series called Job Titles: The Definitive Guide. In this… Read more »

I’ve been writing a lot about job titles lately (see Ongig’s Job Titles: The Definitive Guide). As part of that journey, I’ve run across some funny job titles. There are numerous creative job titles for every department and position. In today’s competitive job market, companies are finding unique ways to stand out by creating imaginative job… Read more »

What’s the difference between internal vs external job titles? It depends on who you ask. Some companies use the same internal titles for their external job postings. Other companies have 2 different versions — 1 for internal job descriptions and 1 for external postings. Either way, the job titles you choose affect who finds your… Read more »

Job titles help people understand the leadership hierarchy and who’s responsible for what. But, as the way we do business evolves, roles change. With new roles come new job titles for people in business. Accurate titles help avoid confusion and boost recruitment efforts. Here are 7 new and improved titles for people in the C-suite… Read more »