Top 20 Call Center Job Titles (with Descriptions) in 2024

Posted by & filed under Job Titles.

What are the best call center job titles or call center roles for you and your team? I reviewed 95 call center job titles searched for by candidates and employers to find the best titles for you to choose from. This is the latest chapter in Ongig’s series called Job Titles: The Definitive Guide. In this… Read more »

13 Best Must-Read Books on AI in Recruitment (2024)

Posted by & filed under AI Recruitment.

AI in recruitment continues to grow. The relationship makes logical sense, as recruiters and employers continuously use AI for its scalability and accuracy. These solutions resolve bureaucratic complexities that have caused countless headaches by replacing repetitive tasks with sleek data-based automation. While the tech itself seems self-explanatory (where the word automation keeps reappearing), it helps… Read more »

How to Use Ongig’s Job Description Creator: A Step-by-Step Guide

Posted by & filed under Job Descriptions.

Creating accurate, engaging job descriptions is key to attracting top talent. Ongig’s Text Analyzer is a powerful job description creator that simplifies your processes, using artificial intelligence (AI) to optimize job descriptions.  So, this step-by-step guide will walk you through the process of using Ongig’s AI-powered job description creator to create high-quality job postings. This… Read more »

50+ Powerful Quotes about Diversity and Inclusion in 2024

Posted by & filed under Diversity and Inclusion.

At Ongig, we like to celebrate all people. So I created this list of 50+ inclusive quotes about diversity and inclusion to celebrate our differences. They are from CEOs, world leaders, writers, actors, activists, and more. I hope enjoy these inclusiveness quotes! Quotes About Diversity and Inclusion in the Workplace Many organizations have achieved business… Read more »

9 Tips for Hiring Former Felons You Can Use Now

Posted by & filed under Diversity and Inclusion.

1 in 3 Americans have some type of criminal record affecting their chances of getting a job. Hiring former felons or hiring employees with criminal records can be a confusing path to navigate. Research shows that hiring former felons is good for business because they tend to be more loyal and have higher performance rates… Read more »

A List of Common Offensive (Exclusionary) Words Used in Job Descriptions (2024)

Posted by & filed under Writing Job Descriptions.

There are quite a few offensive exclusionary words and phrases that can crush your job descriptions. Use just one of these phrases and you could lose 50%+ of your candidates. These words are considered “exclusionary” by some and just plain offensive words by others. Exclusionary words in job descriptions are so rampant, that Ongig’s Text Analyzer… Read more »

15 Inclusive Employee Benefits to Offer in 2024

Posted by & filed under Diversity and Inclusion, HR Content.

Inclusive employee benefits shape your team members’ engagement and satisfaction. The benefits that you offer affect a team member’s loyalty to the company. An inefficient benefits package could cause hires to seek out more positive and inclusive environments. Traditionally, employee benefits revolved around perks like vacation time off and retirement plans. However, the pandemic has… Read more »

10+ Helpful Examples of Non-Inclusive Language (2024)

Posted by & filed under Diversity and Inclusion.

Barack Obama famously said: “We are at a time in our country’s history that inclusive language is better than exclusive language.” But he didn’t say much about what non inclusive language to avoid. What words do you NOT WRITE so you don’t offend the reader. What words do you NOT SAY, so you don’t turn… Read more »

What is DEIB? 5 Helpful Tips for DEIB Initiatives (2024)

Posted by & filed under Diversity and Inclusion.

What is DEIB? Diversity, equity, inclusion, and belonging (DEIB) are hot topics in many organizations. But, they can take some effort to understand. We’re here to demystify these and give you a few tips for launching DEIB initiatives in your workplace.  You might hear many acronyms—EDI, DEI, JEDI, DEIB —and we’ll share what each of… Read more »

100+ Creative & Funny Job Titles by Department & Position (2024 Update)

Posted by & filed under Job Titles.

I’ve been writing a lot about job titles lately (see Ongig’s Job Titles: The Definitive Guide). As part of that journey, I’ve run across some funny job titles. There are numerous creative job titles for every department and position. In today’s competitive job market, companies are finding unique ways to stand out by creating imaginative job… Read more »

10+ Examples of Top Companies with Autistic Hiring Programs (2024)

Posted by & filed under Diversity and Inclusion.

50-75% of autistic adults in the U.S. are “unemployed or underemployed.” So, some brands are trying to lower these statistics through autistic hiring programs. We have collated some insights on how hiring teams continue to improve talent acquisition practices by making jobs more accessible to a diverse workforce. Here are 10+ examples of companies hiring people… Read more »

12 Top Talent Acquisition Problems & Solutions to Know

Posted by & filed under HR Content.

Talent acquisition is highly detail-oriented, especially for enterprises that are getting thousands of applications for each hiring campaign. Resolving these tasks head-on to avoid talent acquisition problems could lead to overlooked talent and wasted recruitment time. So, we’ve compiled a cheat sheet to help your company enhance its recruitment workflow. In this post, we share… Read more »

What is AI in Recruitment? The Facts

Posted by & filed under HR Content.

AI adoption has become rampant in talent management, with reliable and ever-improving features that accelerate the recruitment process. Artificial intelligence’s accuracy and consistency simplify the steps to handle the mountain of repetitive tasks hiring teams face. With AI tools constantly bringing in the right people who best fit their roles, your organization can maintain a… Read more »

How to Hire Faster at Scale (7 Tips)

Posted by & filed under HR Content.

Every top enterprise recruiter faces a recurring question: “How can we hire faster at scale?” While finding great candidates is about diversifying talent pools to match a position, the real challenge lies in doing it quickly. While assessing a suitable fit for a role takes time, delaying your selection could result in top talent knocking… Read more »

Inclusive Leadership: How to Drive Positive Change in Your Workplace

Posted by & filed under Diversity and Inclusion.

In recent years, styles of leadership have been analyzed and reformed as those in authority begin to recognize the benefits of bucking the status quo. One of these styles is inclusive leadership. Inclusive leadership is an approach that has gained popularity for the positive impact it has on leaders, employees, and organizations alike.  Are you curious… Read more »