Heather Barbour Fenty

Who should write job descriptions in your biz? Some enterprise co.s have 17,000+ people writing JDs. Others have only a few who crank out 1,000s per week.

There are also what I call editors and approvers. These people on your team might not write full JDs, but they are part of the process — or give the final OK before job postings are published to your career site (and job boards).

There’s no correct answer for who should write job descriptions. It all depends on your company size, workflow, and budget (if you plan to outsource it).

For example, if you look at the job title of the people using Ongig’s job description software (source: a poll of 18,468 Ongig users on March 2022), they include:

  1. Hiring Managers
  2. Recruiters (including Recruiting Assistant)
  3. Talent Acquisition (Head/VP, Talent Acquisition Manager)
  4. Diversity Team (Head/VP, DEIB Assistant, DEIB Consultant)
  5. Recruitment Marketing (VP Recruitment Marketing, Recruitment Marketing Consultant)
  6. Employer Branding (EB Manager, EB Consultant)
  7. HR & Comp (Compensation Managers, HRIS Managers)

Depending on the size of your biz (and your job description writing process), writers, editors, and the approvers might all fit into one of the categories above.

 

The Writers

Here are 5 example scenarios of who writes job descriptions (more on the editors and approvers later).

1. A Combo of Hiring Managers and Recruiters

A Fortune 600 company (with 15k+ employees) has a combo of recruiters and hiring managers who write job descriptions. This is probably the most common scenario. These JD writers focus on one department or function (e.g., Sales, Marketing, Engineering, etc.).

In some companies, hiring managers OR recruiters create job descriptions instead of both. We usually see this in SMBs or SMEs.

If you’re the person who writes job descriptions for your company, you might use Ongig to start writing from scratch. You can easily log in, click “New Job,” and start typing. Or, create custom templates for your department to speed up your JD workflow:

Note: If you log in as a hiring manager or recruiter, you’ll find JDs for your department only. Or job descriptions that are assigned to you as an “Editor.”

 

2. The Diversity Team

In some co.s, the Head of Diversity & Inclusion (or someone on a DEIB committee) writes job descriptions with an inclusion lens — to make sure JDs are bias-free.

This is another common scenario from SMBs up to the enterprise level.

Ongig customers use our software to find gender-coded words and other exclusionary words in JDs that might exclude talent from underrepresented groups:

who should write job descriptions to remove bias

In some cases, instead of actually writing JDs, the Head of D&I might also be an editor or approver. This way, they can scan JDs to ensure they’re inclusive before posting.

Sean Cervera from SimpleHealth (formerly at Curology) is a great example of a Head of DEIB who finds value in writing job descriptions with a diversity lens.

Note: You don’t have to be the Head of DEIB to review JDs for bias. Any job descriptions loaded into Ongig are scanned for exclusionary language and gender neutrality (whether you’re a writer, editor, or approver). And, if you create JD templates, they’re scanned for bias too!

 

3. Employer Branding & Recruitment Marketing

Many companies hire Employer Branding or Recruitment Marketing consultants to create job descriptions.

Some large co.s (e.g., ADP, TikTok, Xerox, Peleton) are lucky enough to have employer branding teams. They often, for example, write job descriptions in template format for 80% of their roles. This way, they capture key sections and use a consistent voice across the board. Once the templates are set, hiring managers and recruiters use them to post jobs fast, and at scale.

Large co.s might also have a Recruitment Marketing team who pick software tools to make all this happen.

recruitment marketing tools | Ongig

Or…they might hire recruitment marketing content specialists like Katrina Kibben from Three Ears Media and others who specialize in writing great job descriptions.

Either way, having a place to store your job descriptions and templates is key. This will save your team loads of time when it comes to posting a new role.

 

4. The Compensation Team

The compensation team often writes job descriptions, especially for federally regulated companies. For example, medical device or pharmaceutical company comp teams are who writes a job description based on regulatory requirements. Or they might have the final stamp of approval before new roles are posted to ensure they are compliant.

After the comp team creates a job description, it gets passed on to the recruitment marketing or talent acquisition team to “spice it up” before posting it on a job board or career site.

The compensation team ensures job descriptions aren’t missing important salary bands, job codes, or required skills. And the TA team ensures the JDs are written in a way to attract top talent.

Once job descriptions are written, you can store them in Ongig’s cloud-based repository:

job description online repository | Ongig

Some hiring managers and recruiters use internal job descriptions (from their comp team) as guidance for creating job postings or job ads for LinkedIn, Indeed, or other job boards.

Note: Here’s a great blog on the difference between a job description, job posting, and job ad.

 

5. A Staffing Company

The above examples are mostly direct employers. Staffing companies can be a bit different due to their job volume. For example, one of Ongig’s staffing customers has to post 500 jobs a day. They use 50+ custom JD templates to write and post their jobs.

who_writes_job_descriptions_staffing_company___Ongig

In their case, Ongig’s software integrates directly with their custom applicant tracking software (ATS).

 

Who Writes Job Descriptions in Ongig? [user types]

In Ongig, you can easily assign roles to who is responsible for writing job descriptions (or editing/approving them). Here are some examples and basic user roles and permissions for each type.

Examples of who writes job descriptionsCommon user roles for JD Writers/Editors/ApproversExamples of user permissions in Ongig
Hiring Managers, Recruiters, HR Advisors, DEIB TeamEditor (AKA the JD writers)Upload/Edit/Write Assigned JDs, Export JDs to Word/PDF/HTML (or ATS if approved)
Heads of Talent Acquisition (TA), TA ManagersEditor Plus/AdministratorUpload/Edit/Write JDs, Export JDs to Word/PDF/HTML/ATS, View/Edit JDs by Department, Location, User
HRIS Managers, Compensation ManagersAuditorReview JD drafts and give final OK to publish to HRIS, ATS, HTML, or other formats

Note: Some of Ongig’s Fortune 1,000 clients use Single Sign-On (e.g., Okta) to make their login process more seamless and secure.

 

The Editors and Approvers

Once JDs are written by the “Writers,” they’ll send a draft to “Editors” and “Approvers.” JD editors and approvers are often Heads of Talent Acquisition (TA), TA Managers, Heads of D&I, HRIS Managers, and Compensation Managers.

They review JD drafts to ensure they meet company standards and aren’t missing key sections that help increase apply rates (e.g., salary information, mission statement, or DEI commitment).

Ongig uses AI to help these folks find any missing sections in the “Section Finder” feature:

who writes job descriptions section finder | Ongig

In Ongig, there’s also an “Auditor” view, where JDs are marked as “Well-Written” with a black checkmark. This means the JDs are approved and ready to sync with an ATS/HRIS:

who writes a job description auditor role | Ongig

No matter who’s responsible for writing job descriptions in your company, creating a workflow helps you with consistency. And saves you time. And user permissions help you keep track of who edits (and approves) your JDs before they go live on your career page.

Balancing AI Writing With Human Expertise

While AI algorithms can streamline well-written job descriptions by reliably reviewing sections and structure (e.g., keeping an inclusive tone), it is still critical for enterprises to retain a human touch in JD automation.

AI empowers talent acquisition teams with content checklists, reduces inherent hiring biases, and scalable JD distribution. The accuracy of AI systems reduces oversights and errors in critical areas like ethics, ensuring that descriptions meet updated DEIB standards.   

The creative human expertise of professional writers further refines AI-enhanced JDs according to the latest job market practices, brand direction, and company culture.

Doing so requires meticulous human-driven context to enhance content such as roles and responsibilities, SEO, and mission statements. Doing so attracts qualified candidates from a diverse talent pool for your unique hiring needs. 

Using AI For JD Consistency

Ongig’s Text Analyzer platform equips JD writers with a trusted tool for crafting good job descriptions. The AI-backed solution checks against best practices in recruitment, drawing the right candidates depending on the responsibilities of the position.

Text Analyzer also rewrites existing JDs based on a systematic process, enhancing content for greater impact. Users can simply upload their JDs into the Text Analyzer’s editor and rewrite the content with AI.

The Text Analyzer platform provides a before/after view of edited documents for comparing versions and keeping quality changes for the best hiring results.

JD writers can use the Text Analyzer to improve the readability of their descriptions and comply with hiring regulations such as the Fair Labour Standards Act and the Disabilities Act.

The Text Analyzer platform streamlines JD-writing with intelligent functions like:

  • Minimizing the number of bullet points for improved readability.
  • Enhancing minimum requirements to improve application rates.
  • Reviewing and generating sections like key responsibilities, required skills, and salary range in job posts.

Text Analyzer is an advantageous first step for HR and line managers seeking to standardize their JD libraries. An organized JD library could prove strategic for HR management in streamlining performance reviews and clarifying job duties, which minimizes workplace disagreements and conflicts.

The Text Analyzer solution stores JDs for easy management, listing values like gender bias scores, word count, and reading level grades to drive consistent and high-performing hiring campaigns.

Recognizing The Risks of AI Systems

Despite its benefits, modern AI remains an emerging technology that is continuously developing through rigorous research and testing. Notably, an AI system’s effectiveness and reliability depend on its training data.

As such, in some cases, AI systems can amplify and spread biases contained within their training data. These could lead to biases in position descriptions, undermining an organization’s inclusive hiring practices and industry reputation.  

Hiring teams should also consider the four key domains of law involved in AI usage for HR and recruitment. These include:

  1. Data protection regulations like the GDPR and CCPA that safeguard user privacy.
  2. Human rights and anti-discrimination legislation like the US Civil Rights Act of 1964
  3. Sector-specific AI laws in an HR context, like Illinois’s Artificial Intelligence Video Interview Act, which enforce strict criteria for AI-guided interviews.
  4. Incoming/proposed AI mandates that emerge as the technology advances. For example, the AI Bill of Rights eliminates algorithmic discrimination and enforces transparent user notices and explanations.

Why I wrote this?

Ongig’s mission is to create effective and inclusive job descriptions. Deciding who creates a job description is one step. Please request a demo to learn more about how you can create a cloud-based JD workflow, with user permissions.

by in Job Description Management