Spread the love

Interesting factoid we just found when looking at 363 Taleo clients — when a candidate does a career site job search via the Taleo ATS, then views the job description, and then clicks the back button, there is an error page in about 18% of clients.

Here’s the candidate experience flow:

1. Searches for a Job

 

The candidate does a Taleo-powered job search:

Taleo Job Search - Ongig

 

2. Views Job Description

 

They view the Taleo-powered job description:

Taleo Broken Job Pages

 

3. Clicks the Back Button and Sees This Error Page

 

Tr

Taleo broken job pages

 

We did this exercise for 363 U.S.-based Taleo ATS clients and found 67 (18%) having the error page.

The technical reason for this broken back button page is that when the candidate clicks back a page it is causing Taleo to do what’s called a “form resubmission” and Taleo and some other ATS’s don’t like this.

You can fix the Confirm Form Resubmission error through a developer. Here are some resources:

 

Or you can use a cloud recruiting platform like Ongig which automatically fixes confirm form resubmission errors and many other problems!

by in Applicant Tracking System