Interesting factoid we just found when looking at 363 Taleo clients — when a candidate does a career site job search via the Taleo ATS, then views the job description, and then clicks the back button, there is an error page in about 18% of clients.

Here’s the candidate experience flow:

1. Searches for a Job

 

The candidate does a Taleo-powered job search:

Taleo Job Search - Ongig

 

2. Views Job Description

 

They view the Taleo-powered job description:

Taleo Broken Job Pages

 

3. Clicks the Back Button and Sees This Error Page

 

Tr

Taleo broken job pages

 

We did this exercise for 363 U.S.-based Taleo ATS clients and found 67 (18%) having the error page.

The technical reason for this broken back button page is that when the candidate clicks back a page it is causing Taleo to do what’s called a “form resubmission” and Taleo and some other ATS’s don’t like this.

You can fix the Confirm Form Resubmission error through a developer. Here are some resources:

 

Or you can use a cloud recruiting platform like Ongig which automatically fixes confirm form resubmission errors and many other problems!

Rob Kelly

Co-Founder and CEO at Ongig
Ongig is the video job description platform that helps you attract the best talent faster. Ongig supercharges your job descriptions through video, images, and other media along with live chat, social sharing, and careers microsite creation. Early clients of Ongig include Yelp, GoDaddy, Verizon Digital and Autodesk.

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