Interesting factoid we just found when looking at 363 Taleo clients — when a candidate does a career site job search via the Taleo ATS, then views the job description, and then clicks the back button, there is an error page in about 18% of clients.
Here’s the candidate experience flow:
1. Searches for a Job
The candidate does a Taleo-powered job search:
![Taleo Job Search - Ongig](http://blog.ongig.com/wp-content/uploads/2017/07/Taleo-Job-Search-Ongig.png)
2. Views Job Description
They view the Taleo-powered job description:
![Taleo Broken Job Pages](http://blog.ongig.com/wp-content/uploads/2017/07/Taleo-Broken-Job-Page-Job-Description-Ongig.png)
3. Clicks the Back Button and Sees This Error Page
Tr
![Taleo broken job pages](http://blog.ongig.com/wp-content/uploads/2017/07/Taleo-broken-job-pages-Ongig.png)
We did this exercise for 363 U.S.-based Taleo ATS clients and found 67 (18%) having the error page.
The technical reason for this broken back button page is that when the candidate clicks back a page it is causing Taleo to do what’s called a “form resubmission” and Taleo and some other ATS’s don’t like this.
You can fix the Confirm Form Resubmission error through a developer. Here are some resources:
- Stack Overflow’s confirm form resubmission fix discussion forum
- A video showing the fix of the confirm form resubmission error in PHP
- A video showing the confirm form resubmission fix in a JSP environment
Or you can use a cloud recruiting platform like Ongig which automatically fixes confirm form resubmission errors and many other problems!