Top 20 Call Center Job Titles [with Descriptions]

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What are the best call center job titles for you and your team? I reviewed 95 call center job titles searched for by candidates and employers to find the best titles for you to choose from. This is the latest chapter in Ongig’s series called Job Titles: The Definitive Guide. In this article, you’ll find: Contact… Read more »

7 Tips for Using Inclusive Language in Job Descriptions

Posted by & filed under Diversity and Inclusion.

using inclusive language in JDs tips

Using inclusive language is one of the top best practices in writing job descriptions. It improves your chances to attract diversity as well as the best candidates because it widens the net to include as many qualified candidates as possible. What is inclusive language? Hubspot, in its great article How to Use & Promote Inclusive Language at Your… Read more »

7 Takeaways from Netflix’s First-Ever ‘Inclusion Report’

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Netflix inclusion report

Netflix’s first-ever inclusion report was released on January 13th. Like similar reports, it includes diversity and inclusion data. But we found 7 takeaways about inclusion and diversity at Netflix that are too good not to share. The inclusion report, published by Vernā Myers, VP of Inclusion Strategy, shows an in-depth look at internal Netflix diversity… Read more »

How to Recruit More Women in Engineering [From Data Director Stephanie Sibert]

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Why you should listen to the data engineering diversity

We recently blogged about 5 Tips for Recruiting Diversity in Engineering. This topic also came up during a Text Analyzer demo with Ongig’s new client, Curology. Stephanie Sibert, the Director of Data at Curology is passionate about diversity and so is the rest of the Curology team. We asked Stephanie to share her experiences as a… Read more »

Amazon Hires 1,400 People a Day [8 Tips on How They Do It]

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Amazon high volume hiring feature image

The Amazon high volume hiring spree continues. The e-commerce giant now hires 1,400 people a day. “Amazon added 427,300 employees between January and October, pushing its work force to more than 1.2 million people globally, up more than 50 percent from a year ago.” — The New York Times Here are 8 tips on how Amazon… Read more »

10 Examples of Verbiage to Add to your Job Postings [Re: COVID-19]

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COVID-19 in job descriptions

The coronavirus has changed how businesses operate, including recruiting new employees. More companies are mentioning COVID-19 in job descriptions in different ways. Main Message Communicated Safety (social distancing in physical offices, equipment (masks, gloves, sanitizers, etc.) Flexibility (flex schedules, work from home/remote, training to work from home) Direction (a date through which COVID work rules… Read more »

10 Examples of LGBTQ Exclusionary Language [in Job Descriptions]

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10 Examples of LGBTQ Exclusionary Language

Did you know that 20% of LGBTQ Americans have experienced discrimination based on sexual orientation or gender identity when applying for jobs (Catalyst)? Job descriptions are filled with LGBTQ exclusionary language. We found 10 examples of sexual orientation bias that show up often. Before we look at the examples, here is some background on LGBTQ…. Read more »

Top 7 Tips for Recruiting Veterans

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Did you know veterans are 37% more likely to be underemployed than non-veterans according to the NY Times?  Here are 7 tips we found for recruiting veterans: 1. Set goals for recruiting veterans Setting a diversity goal is key if you want to get results for recruiting veterans. The great thing about setting goals for hiring… Read more »