Nationwide Increases Quality of Hire through “Realistic Job Preview”

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Nationwide Realistic Job Preview Cover

Nationwide Insurance has one of the most creative ways to reduce employee turnover that I’ve seen in a while. They call it a “realistic job preview” and they’re leveraging it for the customer service role at their call centers. The Nationwide realistic job preview (below) asks the candidate 10 questions through video, text and images with the applicant… Read more »